Practical guide
How to communicate an increase in condominium fees
An increase in condominium fees, whether triggered by a new budget, extraordinary works or a reserve fund adjustment, is one of the most sensitive moments in managing a building. It is not enough for the expense to be legitimate: if the communication is confusing, late or lacks supporting documents, the property manager risks disputes, unpaid fees and even a legal challenge to the resolution before a court. This guide explains how to justify an increase with verifiable data, which channels to use to make it traceable, how far in advance to communicate it, and how to set up an installment plan that reduces conflict, keeping the management compliant with the Italian Civil Code provisions governing assembly meetings and expense allocation.
Justify the increase with verifiable data, not generic statements
The main cause of disputes is not the amount itself but the perception that the increase is arbitrary. Every communication should therefore include the detailed estimate, the itemized cost breakdown for works, or a comparison between the previous year's statement and the new budget approved at the assembly meeting under article 1135 of the Civil Code. If the increase relates to a special reserve fund for extraordinary works, article 1135, paragraph 1, number 4 should be referenced, since it requires the fund to be established together with the resolution approving the works.
It is always useful to distinguish between ordinary management expenses, which track current costs (utilities, cleaning, routine maintenance), and extraordinary expenses approved ad hoc, which have a specific purpose and often a defined deadline. Mixing the two categories in the communication creates confusion and distrust.
- Always attach the meeting minutes or the excerpt of the resolution that approved the expense
- State the millesimal table applied and the allocation criterion (general shares, per staircase, per use)
- Compare the new amount with the previous year's figure to make the change visible
Choose official, traceable channels
The notice convening the assembly meeting that approves the increase must follow the forms set out in article 66 of the implementing provisions of the Civil Code: registered mail, certified email, fax or hand delivery with signature, with at least five days' notice unless urgent. The same care should apply to the subsequent communication informing owners of the amount due and payment deadlines: an informal message on a group chat never replaces the official communication and cannot be relied upon in case of a dispute.
Management software that centralizes communications, such as AmministraPro, allows notices to be sent with read receipts, the financial statement to be attached, and a history to be kept that each owner can consult in their own reserved area: in case of unpaid fees or a legal challenge, proof of communication becomes decisive.
Timing: how much notice to give before the charge
There is no single legal deadline for communicating the increase after the resolution, but established practice and case law suggest giving owners reasonable notice, typically no less than thirty days before the first payment deadline, so they can organize their finances. For extraordinary works involving significant amounts, communicating the allocation as soon as the estimate is approved, even before work starts, significantly reduces last minute requests for installment plans.
It is also important to distinguish between the moment of the resolution, which makes the expense due, and the moment the installment becomes payable, which the manager sets in the allocation plan: communicating both dates clearly prevents owners from confusing the obligation with the deadline.
Set up an installment plan to reduce conflict
For significant increases, particularly those linked to extraordinary works, offering an installment plan agreed at the assembly meeting, with fixed amounts and dates, helps prevent unpaid fees. The communication should clearly state the number of installments, the amount of each, the due date and the consequences of late payment, including any surcharges set out in the building regulations.
It is also useful to state in writing the accepted payment channels and to remind owners that failure to pay two installments, under article 63 of the implementing provisions, allows the manager to take action to recover the debt even without authorization from the assembly.
- Number and amount of installments agreed at the assembly meeting
- Fixed due dates stated in the official communication
- Accepted payment methods and the condominium account IBAN
Prevent legal challenges with a complete communication
Article 1137 of the Civil Code allows absent, dissenting or abstaining owners to challenge a resolution within thirty days of the communication (for dissenting owners, from the date of the resolution itself). A complete communication, including the minutes, the allocation criteria and supporting documentation, does not prevent a challenge but reduces the likelihood it will succeed on procedural grounds, since it demonstrates that the manager met the information obligations.
Frequently asked questions
Does a condominium fee increase always need approval at an assembly meeting?
Yes. Ordinary expenses follow the annual budget approved at the assembly meeting under article 1135 of the Civil Code, while extraordinary expenses require a specific resolution approving the amount and, if needed, establishing the related special fund. The property manager cannot independently impose an increase without a valid assembly resolution, except in urgent cases provided for under article 1135.
What must the communication of the increase to owners include?
It must state the amount owed by each owner, the allocation criterion applied with reference to the millesimal table, the resolution that approved the expense, the payment due dates and the channels for making payments. Attaching the meeting minutes and the financial statement makes the communication stronger in case of a dispute. Software such as AmministraPro generates these documents automatically from the approved statement.
Can an owner refuse to pay the increase because they were not present at the meeting?
No. Resolutions approved by majority vote are binding on absent, dissenting or abstaining owners as well, who may however challenge them within thirty days of the communication if they believe the resolution is flawed, under article 1137 of the Civil Code. Until any court ruling annuls the resolution, the payment obligation remains valid and enforceable.
How much notice should be given before the payment deadline?
There is no fixed legal deadline, but reasonable notice, generally at least thirty days before the first installment, is the safest practice to let owners organize their finances and to reduce last minute requests for extensions. For significant extraordinary works, communicating the allocation as soon as the estimate is approved is the most effective approach.
How can conflict be reduced when the increase relates to costly extraordinary works?
Present multiple comparative estimates at the assembly meeting, justify the choice with objective criteria such as quality, warranty and timing, establish the special fund required under article 1135, and offer an installment plan with fixed amounts and deadlines. Timely, well documented communication, managed through dedicated software that tracks notices and receipts, significantly reduces subsequent disputes.
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