Category
Privacy
Personal data protection in the condominium: GDPR, video surveillance, communications, arrears and access to documents. How to handle owners' information in compliance with the law.
38 articles
Photo of a badly parked car: can you post it?
An owner photographs the car left across the courtyard and posts it with its plate in the building's group. Here is why that can breach privacy and how to report it properly.
ReadDashcam in the condominium courtyard: privacy limits
A dashcam that keeps filming while the car is parked in the courtyard also captures neighbours and other cars. Here are the limits between personal security and unlawful surveillance.
ReadCondominium video surveillance: rules, privacy and resolution
Condominium video surveillance requires a resolution of the meeting and compliance with privacy rules. Here are the majority, the signs, the notice and the retention times.
ReadGDPR and privacy in the condominium: the administrator's obligations
GDPR in the condominium imposes precise rules on the administrator regarding the processing of owners' data. Here is who the controller is, what data may be processed, when consent is needed and how to handle arrears and video surveillance.
ReadRecording a conversation between owners: is it allowed?
Recording a conversation you take part in is different from intercepting one between others. Here is when it is lawful as evidence and why sharing it may breach privacy.
ReadVideo recording the owners' meeting: consent is required
Filming the meeting, streaming it or recording it involves the image and voice of those present, personal data in every respect. Here is when consent is needed, how to handle the online meeting and what actually counts.
ReadSmart video doorbell: limits in a condominium
The smart doorbell with a camera films whoever rings, but often also the common landing and the neighbours' doors. Here are the limits to respect to stay lawful.
ReadAccessing Video Surveillance Footage as an Owner in an Italian Condominium
A video surveillance system covering the common areas of a condominium collects personal data, and under certain conditions an owner can ask to view footage that involves them. Here is when the right applies, what limits it faces regarding third parties captured on camera, and how the request is handled.
ReadData Breach in an Italian Condominium: Obligations and the Role of the Software
A breach of the personal data handled by a condominium, from a lost archive to stolen credentials, triggers precise obligations for the property manager. Here is what to do, when to notify the Data Protection Authority, and the role management software plays in prevention.
ReadThe Register of Processing Activities for Italian Condominiums under the GDPR
An Italian condominium processes personal data belonging to owners, suppliers, and sometimes third parties through video surveillance. Here is when keeping a register of processing activities becomes advisable, what it should contain, and the role the property manager plays under the GDPR.
ReadWhatsApp chat run by the manager: the responsibilities
Using WhatsApp to run the condominium is convenient, but when the manager does it the household exemption does not apply: it becomes professional processing with precise responsibilities. Here is what changes and how to limit the risks.
ReadVideo Surveillance in Italian Condominiums: Signage and Privacy Notices
Installing cameras on common areas is not enough on its own: visible signs, a proper privacy notice, and clear rules on how long footage is kept are all required. Here is what the administrator must do for a compliant system.
ReadCondominium Data Breach: 72-Hour Notification
A data breach can also hit a management firm. Here is when the 72-hour notification to the Garante is triggered, when to warn owners and how to document everything.
ReadVideo intercoms and neighbours' privacy: aiming the camera
A home video intercom is convenient, but if it films the landing or the neighbour's door it can breach their privacy. Here are the limits of the framing, the household exemption and when it becomes unlawful.
ReadOwners' Rights Over Their Personal Data
Every owner can ask to access their data, correct it or object to processing. Here are the rights provided by the GDPR and how the manager should handle requests.
ReadPhotos of common areas on social media: allowed?
Photographing the entrance hall or courtyard and posting it on social media seems harmless, but if identifiable people or details appear it is personal data. Here is what the rules allow and forbid.
ReadProcessing condominium suppliers' data under the GDPR
The condominium processes not only owners' data but also suppliers': contacts, tax data, bank details. Here is the legal basis, the notice required and how long they may be kept under the GDPR.
ReadRetaining and Deleting Condominium Data
Keeping data forever is not allowed, but deleting it too soon causes problems. Here is how to balance storage limitation with the condominium's civil-law obligations.
ReadEmail and PEC in Condominiums: Privacy Rules
Digital communications to the condominium are convenient but easy to get wrong. The Bcc field, data minimization and choosing the right channel make the difference between correct practice and a breach.
ReadDrones over a condominium: what is and isn't allowed
A drone flying over the building to inspect the roof or shoot a video can breach owners' privacy. Here is when it is lawful, which authorisations are needed and how to handle the footage collected.
ReadAccess to condominium records and the limits of privacy
An owner's right to access condominium documents coexists with the privacy of the other owners. How far does transparency reach, and when can the manager set limits? A practical analysis.
ReadOwner Portal: Profiled Access and Privacy
The owner portal exposes documents and management-sensitive data. Here is how to profile access so each user sees only what they are entitled to, in line with the GDPR.
ReadSharing a defaulting owner's data with creditors: the rules
An unpaid supplier asks the manager for the names of defaulting owners. This is a legal duty, not a privacy breach, but only towards creditors with a claim. Posting defaulters on the notice board is another matter entirely.
ReadSharing the owners' contact list: is it allowed?
An owner asks for the list with everyone's contacts, or the manager circulates the address book. Here is when data collected for the condominium register can and cannot circulate.
ReadVideo Surveillance: How Long to Keep the Footage
Condominium camera footage is not kept indefinitely. Here are the timeframes indicated by the Garante, when an extension is allowed and how to manage access and deletion.
ReadLicence plate reading cameras at the condominium gate
Gates with automatic plate reading promise access control but process personal data intrusively. Here are the GDPR limits, when they are justified, the impact assessment and the assembly's role.
ReadWho is the data controller in an Italian condominium
The data controller in a condominium is the condominium itself, while the administrator acts as its representative. Here is how the GDPR splits the roles and what obligations follow.
ReadCondominium Manager: Controller or Processor?
Condominium, manager and software provider play different GDPR roles. Clarifying who is controller and who is processor avoids wrong appointments and misallocated liability.
ReadThe condominium notice board and personal data processing
The condominium notice board is handy for announcements, but posting owners' personal data can breach privacy. Here is what can be displayed, why the list of debtors is banned and how to comply with the GDPR.
ReadDigital peephole on the door: privacy in a condominium
The electronic peephole that snaps or records whoever approaches the door is convenient, but if it stores images of the common landing it can breach privacy. Here are the limits.
ReadThe condominium privacy notice: template and contents
A condominium processes residents' personal data every day, and to do so it must inform them. Here is what the condominium privacy notice must contain under the GDPR and how to structure it correctly.
ReadLegal Basis for Processing Data in a Condominium
Most condominium data is not processed on the basis of consent. Here is when the correct legal basis is a legal obligation, when it is contract performance and when it is legitimate interest.
ReadThe DPO in a condominium: when you really must appoint one
Many managers wonder whether the condominium needs a data protection officer. In most cases the answer is no: here are the three conditions under Article 37 GDPR and where the condominium fits.
ReadCameras on the private landing in a condominium: what may be filmed and what may not
Installing a camera in front of your own door seems harmless, but the landing is almost always a common part. Here is what the rules say about cameras on the private landing in a condominium, what may be filmed and which safeguards the GDPR requires.
ReadPosting the names of defaulting owners on the notice board: what privacy law says
Posting condominium defaulters on the notice board is an unlawful disclosure of personal data. Here is what the Data Protection Authority and the Court of Cassation say, the risks for the administrator and how to communicate arrears correctly.
ReadAn owner's access to condominium documents in Italy
Every owner has the right to inspect the condominium's documents and obtain copies at their own expense. Here is what the Italian Civil Code says, how to make the request and where the line with abuse and privacy lies.
ReadThe condominium WhatsApp group and privacy protection
The condominium WhatsApp group is convenient but raises privacy issues: phone numbers shared with everyone, consent and the administrator's role. Here is what the GDPR says and how to use it without risk.
ReadRecording the condominium meeting and privacy
Recording the meeting helps produce faithful minutes, but it touches the personal data of participants. Here is the difference between audio and video, when consent is needed and what the GDPR requires on recording the condominium meeting.
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